Approving your order
Once your stationery is designed, all artwork will be emailed to you for approval.
This is your final opportunity to check the wording, fonts and design before they are printed. Please note that different phone, tablet and PC screens display colours differently.
Please look over these with a friend or family member. A fresh pair of eyes make for the best proof readers.

If we are personalising your stationery with guest names, you will be requested to send a list of all the guest names via email. You are responsible for the correct spelling of all guest names.
We cannot be held responsible for any errors, spelling mistakes or changes after the artwork has been approved. Any amendments made after approval will incur a charge.

Payment
Before designs are printed or created, full payment is required.

Orders will not be printed or dispatched until full payment is received and all payments are non-refundable.
Postage and packaging costs are included in your quoted price.

My BACS details will be detailed on your quote.

Deposits
Once we've discussed what you'd like I will email you a full quote.
50% of this quote is required before the creative juices can flow.

I'm happy to refund deposits but the amount will be less any time i've spent or materials used on your stationery.

Mink on your Inks
I'm proud of my work which is why I pop my logo on final prints.
This will never interfere with the design and will always be placed on the back, at the bottom of the stationery.
I will either use an ink colour that matches or compliments your stationery.
This added extra will not incur you any cost.
Snap Happy
Mink Inks reserves the right to photograph any products it produces.
Images will be used for personal reference, on Mink Inks website and its social media.
I will respect your wishes with regard to privacy, anonymity and timing. Please let me know what you're comfortable with and if you would like to be 'tagged' on social.
Camera shy? If you don't want any of your stationery used for marketing purposes please let me know via email.
Product Care
It seems obvious but sometimes this gets overlooked.
Please store your stationery in a dry place and out of direct sunlight.

Paper can get damp and soggy if left in a cold boot of a car (for example) and sunlight may cause discolouration. Lamination does not make them waterproof.

Copy Cats
All artwork produced is copyright to Mink Inks.
I do not provide digital versions of artwork for production by yourself or a third party. Designs are covered by intellectual property law and may not be re-produced in any way.
Delivery & Returns
Your stationery will be sent recorded delivery. If you live locally to me I would prefer to deliver them in person if possible.

Due to the bespoke nature of the products that Mink Inks produces, I do not accept returns.